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Call Center Officer

Alternate Distribution Channel (ADC) Department, Karachi

Apply By Mar 20, 2022

Job Description (total positions: 35+, posted on: Feb 22, 2022)

Job Responsibilities

To provide outstanding 24/7 customer service over the phone.

Catering to customers’ banking requests, answer or escalate customers’ queries and complaints related to product and services.

Maintaining a strong communication channel via constant coordination with nationwide branches and Head Office departments.

NOTE People with Islamic banking knowledge will be preferred.

Required Skills

Good Fluency In Urdu & English, Excellent Communication Skills, Ticket Checking, Capable Of Working Under Pressure, Good Interpersonal Skills,

Industry
Banking/Financial Services

Category
Client Services & Customer Support

Job Type
Full Time/Permanent ( First Shift (Day) )

Gender
No Preference

Age
18 - 30 Years

Minimum Education
Bachelors

Degree Title
Minimum Bachelors from a reputable university.

Career Level
Experienced Professional

Required Experience
Fresh - 1 Year(Fresh (candidates with experience can also apply))